At Trendyspotz, owned and managed by Fortnite ventures private limited, we are dedicated to offering a seamless and dependable shopping experience. In this Return & Refund Policy, “we,” “our,” and “us” refer to Fortnite ventures private limited, while “you,” “your,” and “user” refer to customers placing orders through our platform. By placing an order, you agree to comply with the terms and procedures outlined below. 

Return Eligibility Criteria 

To be eligible for a return, the following conditions must be met: 

• Items must be unused, unwashed, and in their original condition, including all tags, labels, and packaging 
• Products must be returned with all original tags, labels, and packaging intact 
• Items that have been worn, cleaned, or altered in any way are not eligible for return 
• A return request must be submitted within 48 hours of delivery via our customer support team 
• Products failing to meet these requirements will not be accepted for return 

How to Request a Return 

• Submit Request: Email your return request to fortniteventuresprivatelimited@gmail.com, including your Order ID and reason for return 
• Provide Supporting Evidence: For damaged, defective, or incorrect items, attach clear photographs to help expedite review 
• Follow Instructions: After approval, we will provide step-by-step instructions to complete the return 

Refund Review and Processing 

• All returned items are inspected to confirm they meet the return eligibility criteria 
• You will be notified whether the refund has been approved or rejected 
• Approved refunds will be credited to the original payment method within 5–7 business days 
• A confirmation email will be sent once the refund is successfully processed 

Partial Refunds 

If a returned item only partially meets the return requirements (for example, minor damage or missing original packaging), a partial refund may be issued at our discretion. 

Returns for Damaged, Defective, or Incorrect Items 

• For faulty, damaged, or incorrect products, a return request must be submitted within 48 hours of delivery 
• Clear photographs or videos of the issue must be sent to fortniteventuresprivatelimited@gmail.com to facilitate faster resolution 

Assistance and Support 

For any questions or support regarding returns and refunds, please contact our support team at: fortniteventuresprivatelimited@gmail.com 

We value your trust in Trendyspotz and remain committed to ensuring a smooth and satisfactory shopping experience.