At Trendyspotz, which is owned and operated by Fortnite ventures private limited, our objective is to provide a smooth and hassle-free shopping journey. In this Cancellation Policy, “we,” “our,” and “us” refer to Fortnite ventures private limited, while “you,” “your,” and “user” refer to customers placing orders through our platform. We recognize that situations may arise requiring an order to be canceled, and the terms below outline the relevant procedures and conditions.
Cancellation Prior to Dispatch
- Orders may be canceled within 24 hours of purchase or before shipment, whichever happens first
- To request a cancellation, please contact our customer support team via email
- Once the cancellation is approved, the complete refund will be processed to the original payment method within 5–7 business days
Cancellation After Shipment
- Orders cannot be canceled once they have been dispatched
- After the product has been delivered, returns can be initiated in line with our Return & Refund Policy
Modifications to Orders
- Changes to product selection or delivery address are not permitted after the order has been placed
If updates are necessary:
- Cancel the existing order, provided it qualifies under the cancellation criteria
- Submit a new order with the accurate details
Cancellation Assistance
For any questions or support regarding order cancellations, please contact our support team at:
fortniteventuresprivatelimited@gmail.com